Terms & Conditions
These Terms and Conditions (the "Terms") govern your relationship with the operator of the online real-money gaming services offered through the Boho Casino website available at https://bohobet-au.com (the "Website").
By accessing, registering an account on, or using any services on the Website, you agree to be bound by these Terms as amended from time to time. If you do not agree, you must not use the Website. These Terms are effective from 1 January 2026.
Definitions
In these Terms, unless the context otherwise requires:
- Operator means Hollycorn N.V., a company registered in Curaçao with registration number 144359 and registered address at Scharlooweg 39, Willemstad, Curaçao, which operates the Website under online gaming licence No. 8048/JAZ2019-015 issued by Antillephone N.V. Certain payment services may be processed by Libergos Limited, a company registered in Cyprus with registration number ΗΕ 371971.
- Website means the Boho Casino online casino website operated at https://bohobet-au.com and any mobile or mirror versions controlled by the Operator.
- User or Player means any natural person who accesses the Website, registers an Account, or otherwise uses the Services.
- Account means a personal player account opened and maintained by a User with the Operator on the Website.
- Services means all real-money and play-for-fun casino games, betting opportunities, promotions, loyalty programmes, and related services provided on or through the Website.
- Bet or Wager means any sum of money staked by a Player on the outcome of a game or event offered on the Website.
- Game means any casino game, slot, table game, live dealer game, or other interactive gambling product made available on the Website.
- Bonus means any promotional funds, free spins, cashback, free bets or other incentives credited to a Player's Account under a promotion, loyalty scheme or individual offer.
- Real Money Balance means funds deposited by the Player and any winnings derived from such funds that are not subject to wagering conditions.
- Bonus Balance means funds and winnings that are subject to wagering requirements or other conditions before they may be withdrawn.
- KYC (Know Your Customer) means the identity verification and due diligence procedures the Operator undertakes in line with anti-money laundering and counter-terrorist financing obligations.
- Restricted Territory means any jurisdiction where online gambling is prohibited or where the Operator has decided not to offer the Services, which includes, without limitation, the United States of America, the United Kingdom, France, Spain and any other country listed on the Website from time to time.
- Business Day means a day other than a Saturday, Sunday or public holiday in Curaçao on which banks are generally open for business.
Account Registration
Eligibility and Age Requirements
- Minimum age: You may only create an Account and use the Services if you are at least 18 years old, or older if the laws of your country of residence set a higher minimum gambling age.
- Legal capacity: You confirm that you have full legal capacity to enter into these Terms and to participate in the Services.
- Local law responsibility: The Services are offered under Curaçao law. Access to and use of the Website from Australia or any other jurisdiction may be restricted or prohibited by local law (including the Interactive Gambling Act 2001 (Cth) in Australia). You are solely responsible for ensuring that your use of the Services is lawful in your jurisdiction.
- Restricted territories: You must not create an Account or use the Services if you are physically located in, a resident of, or a citizen of a Restricted Territory.
Account Creation Process
- Registration: To open an Account, you must complete the online registration form, providing at least your full name, date of birth, country of residence, physical address, email address, and chosen login credentials.
- Email verification: The Operator may require you to verify your email address by clicking a confirmation link sent to you. Until verification is completed, your access to some or all Services may be limited.
- Single account policy: You may hold only one Account with the Operator. Multiple or duplicate accounts (including those created with different names, emails or devices) may be closed, and balances may be handled in accordance with these Terms.
KYC and Verification
- Verification documents: At any time, and particularly prior to processing withdrawals, the Operator may request KYC documents, including but not limited to:
- Government-issued photo identification (e.g., passport, national ID card);
- Proof of address (e.g., recent utility bill or bank statement);
- Proof of ownership of payment methods used (e.g., copy of card with masked digits, e-wallet screenshot);
- Evidence of source of funds or source of wealth where required by applicable regulations.
- Failure to verify: If you fail to provide satisfactory documents within the timeframe requested, the Operator may suspend or close your Account, void Bonuses and winnings associated with unverifiable activity, and return any remaining Real Money Balance where legally and operationally possible.
User Obligations
- Accuracy of data: You warrant that all information you provide during registration and throughout the life of your Account is true, complete and up to date. You must promptly update any changes (for example, address or email) via your Account settings or by contacting support.
- Account security: You are responsible for keeping your username, password and any other security details confidential. Any Bet placed or transaction made under your login credentials will be deemed made by you.
- Unauthorised access: If you suspect that your Account has been compromised, you must immediately change your password and notify the Operator. The Operator is not liable for losses arising from unauthorised use of your credentials until it has had a reasonable opportunity to secure or suspend your Account.
- Personal use only: Accounts are for personal, non-commercial use. You must not act on behalf of third parties, operate as an agent, or use pooled or company funds to gamble.
Betting & Gameplay Rules
General Gameplay
- Game rules: Each Game has specific rules, payout tables and parameters, provided within the Game interface or in accompanying information. By placing a Bet on a Game, you agree to be bound by its rules in addition to these Terms.
- Randomness and results: For non-live Games, outcomes are determined by a random number generator (RNG). The result shown by the Operator's systems will be final and binding. In live dealer Games, the official result is the outcome as recorded by the live gaming system.
- Minimum and maximum stakes: Each Game and table has its own minimum and maximum Bet limits, displayed within the Game. You are responsible for ensuring that your Bet complies with these limits.
Placing Bets
- Bet confirmation: A Bet is deemed placed once it is accepted by the Operator's servers and appears in your Game or transaction history. If a confirmation is not received due to technical issues, you must check your history before placing the Bet again.
- Modification and cancellation: Once a Bet has been accepted and the relevant Game round has started, you cannot cancel or modify it. Before acceptance, the Operator may decline or limit a Bet at its sole discretion.
- Errors and misconfigurations: In the event of obvious errors, including but not limited to incorrect odds, paytables, Game malfunctions, or systemic misconfigurations, affected Bets may be voided and the stake returned to your Real Money Balance. The Operator may correct account balances to remove any winnings derived from such errors.
Conduct in Live Casino and Chats
- Respectful behaviour: You must behave respectfully towards dealers, support staff and other Players. Abusive, racist, sexist, threatening, defamatory or otherwise offensive language or behaviour is strictly prohibited.
- Prohibited activities: You must not:
- Collude with other Players or use multiple accounts to gain an unfair advantage;
- Use bots, automated scripts, AI agents, or any software tools to manipulate or assist gameplay;
- Exploit loopholes, bugs or obvious errors in Games or promotions ("advantage play");
- Advertise or promote third-party services in the chat;
- Share personal data of others without consent.
- Enforcement: Breaches of conduct rules may result in chat bans, cancellation of Bets, forfeiture of Bonuses, temporary suspension, or permanent closure of your Account.
Responsible Gambling
- Personal responsibility: You acknowledge that you gamble at your own risk and that losing money is a possible and likely outcome of gambling.
- Tools: The Website may offer tools such as deposit limits, loss limits, session limits or self-exclusion. You are encouraged to use these tools and to review the Responsible Gaming information available on the Website.
- External support (Australia): If you are in Australia and feel that gambling is harming you or someone you know, you may seek help from Gambling Help Online or other independent support services. These services are not affiliated with the Operator.
Bonus Terms
Activation of Bonuses
- Promotional offers: Bonuses may be offered as part of welcome packages, ongoing promotions, loyalty rewards or individual offers. Each Bonus is subject to these Terms and any specific conditions published with the promotion.
- Eligibility: Eligibility criteria may include minimum deposit amounts, specific payment methods, country restrictions, or the use of a Bonus code. The Operator may restrict Bonuses to certain Players or groups of Players.
- Automatic vs. manual: Some Bonuses are credited automatically upon qualifying actions; others require manual activation, such as opting in or entering a Bonus code in the cashier.
Wagering Requirements and Timeframes
- Wagering requirements: Unless stated otherwise, Bonuses and any winnings derived from them are subject to wagering requirements. The applicable wagering multiplier (for example, a certain number of times the Bonus amount or Bonus plus deposit amount) will be specified in the relevant promotion details.
- Contribution of games: Different Games may contribute differently towards wagering requirements. For example, slot games may contribute 100% while table games or live dealer games may contribute a lower percentage or be excluded. Contribution tables are published in the Bonus rules on the Website.
- Time limits: Bonuses and free spins are usually subject to expiry dates and timeframes for completing wagering (e.g., within a fixed number of days from activation). If the timeframe lapses before wagering is completed, the Bonus and any associated winnings may be forfeited.
Prohibited Actions and Bonus Abuse
- Abusive strategies: The following, among others, may be treated as Bonus abuse:
- Opening multiple Accounts to claim the same promotion several times;
- Placing low-risk or hedged Bets that guarantee a return regardless of outcome;
- Using Bonus funds to progress through Game stages, then using Real Money to complete the stages and capture winnings;
- Deliberately delaying Game rounds (including in live Games) to benefit from promotions.
- Restricted games: Certain Games or Game types may be excluded from play with active Bonus funds. Playing such Games may result in the forfeiture of the Bonus and associated winnings.
- Maximum bet rules: When using Bonus funds, there may be a maximum permitted Bet per spin or Game round. Bets exceeding this limit can be considered a breach and may lead to cancellation of the Bonus and winnings.
Combining Promotions and Bonus Cancellation
- Non-stacking: Unless expressly allowed, only one active Bonus per Account is permitted at any given time. You may not combine multiple Bonuses or promotions on a single deposit or set of Bets.
- Cancellation: You may request the cancellation of an active Bonus via your Account or by contacting support. On cancellation, the Bonus and any associated winnings that have not yet met wagering requirements may be removed, while your remaining Real Money Balance will ordinarily remain available.
- Operator's rights: The Operator may withhold, cancel or reclaim any Bonus and associated winnings if it reasonably believes that you have breached these Terms, engaged in Bonus abuse, or if technical or human errors have occurred in the publication or crediting of a Bonus.
Payments & Withdrawals
Deposit Methods and Currency
- Payment methods: Deposits may be made using methods displayed in the cashier section, which may include bank cards, e-wallets, prepaid vouchers (such as Neosurf), bank transfers and certain cryptocurrencies processed via third-party providers (for example, CoinsPaid), subject to availability in your country.
- Currency: The Website may allow Accounts to be operated in various currencies, including Australian dollars (AUD). If your payment method is in a different currency, conversion may be performed by your payment provider or by the Operator's processing partners at prevailing rates.
- Deposit limits: Minimum and maximum deposit amounts per transaction, per day or per month are specified in the cashier and may vary by payment method and jurisdiction.
Withdrawals
- General conditions: You may request withdrawals of your available Real Money Balance via the methods listed in the cashier, subject to:
- Successful completion of KYC checks and any additional due diligence;
- Compliance with wagering requirements for Bonuses and any other promotional conditions;
- Any technical or regulatory restrictions applying to specific payment methods or jurisdictions.
- Processing times: The Operator aims to review and process withdrawal requests as promptly as reasonably practicable. Actual processing times may depend on internal security checks and the payment provider used. Indicative processing times (for example, within a few Business Days) are shown in the cashier but are not guaranteed.
- Withdrawal limits: The Operator may apply minimum and maximum withdrawal limits per transaction, per day, per week or per month, as specified in the cashier or in promotional terms.
Fees, Charges and Currency Conversion
- Operator fees: The Operator endeavours to process deposits and withdrawals without charging fees where possible. However, it reserves the right to apply reasonable processing fees for certain transactions, particularly in cases of high-frequency deposits and withdrawals without meaningful gameplay.
- Third-party fees: Your bank, card issuer, e-wallet or crypto provider may charge their own fees, including for currency conversion, which are beyond the Operator's control.
- Currency conversion: If currency conversion is required, it will be carried out at rates determined by the relevant payment or processing provider at the time of the transaction.
Anti-Money Laundering and Source of Funds
- Regulatory compliance: The Operator complies with applicable anti-money laundering and counter-terrorist financing regulations. It may monitor transactions and report suspicious activity to relevant authorities where required by law.
- Source of funds: You may be asked to provide information and documents regarding the origin of your funds and wealth. Refusal or failure to provide satisfactory information may result in Account suspension, cancellation of transactions and, where lawful, withholding of funds.
Refunds, Chargebacks and Reversals
- Refunds: Deposits that have been used for betting or that are linked to Bonuses will not ordinarily be refunded. The Operator may, at its sole discretion and subject to regulatory obligations, agree to a refund in exceptional circumstances.
- Chargebacks: You must not request chargebacks or otherwise reverse deposits after using the funds on the Website. If a chargeback occurs, the Operator may:
- Deduct the amount of the chargeback and associated costs from your Account balance;
- Close or suspend your Account;
- Report the matter to credit reference agencies, banks, payment providers and relevant authorities.
- Bonus and winnings adjustment: If a deposit is reversed or charged back, any associated Bonuses and winnings may be cancelled and removed from your Account.
Limitation of Liability
Operator's Obligations
- Service provision: The Operator will provide the Services with reasonable skill and care and will use reasonable endeavours to ensure that the Website is available and that Games operate fairly and as described.
- Game integrity: The Operator uses certified RNGs and reputable software providers. Game results recorded by the Operator's systems are conclusive evidence of the outcome of any Bet.
- Information accuracy: While the Operator strives to ensure that information on the Website (including balances, transaction histories and promotional details) is accurate, occasional errors or omissions may occur and will be corrected when identified.
Exclusions of Liability
- Technical issues: The Operator is not liable for:
- Interruptions or delays caused by failures of your equipment, internet connection, or third-party telecommunications networks;
- Inability to access the Website due to government or regulatory blocking (including blocking by Australian authorities) or actions of internet service providers;
- Losses arising from viruses, distributed denial-of-service attacks or other technologically harmful material, provided reasonable security measures are in place.
- Indirect and consequential loss: To the fullest extent permitted by law, the Operator is not liable for any indirect, incidental, special or consequential damages, loss of profits, data, business or goodwill arising out of your use of the Services.
- Self-exclusion and limits: The Operator is not responsible for losses incurred if you circumvent self-exclusion mechanisms or limits, or if you attempt to open new Accounts during a period of self-exclusion.
Maximum Liability and Australian Consumer Law
- Cap on liability: Subject to the paragraph below, the Operator's total aggregate liability to you for any loss or damage arising out of or in connection with the Services, whether in contract, tort (including negligence) or otherwise, will not exceed the greater of:
- the amount you staked on the Bet or Game directly giving rise to the claim; or
- the net amount of deposits made by you to your Account in the 30 days immediately preceding the event giving rise to the claim.
- Non-excludable rights (Australia): Nothing in these Terms excludes, restricts or modifies any consumer guarantees, rights or remedies you may have under the Australian Consumer Law in the Competition and Consumer Act 2010 (Cth), or any similar legislation, that cannot be lawfully excluded or limited. To the extent any liability cannot be excluded but may be limited, the Operator's liability is limited, at its option, to supplying the services again or paying the cost of having them supplied again.
Intellectual Property Rights
Ownership
- Operator and licensors: All intellectual property rights in the Website and the Services, including but not limited to software, source code, databases, logos, trademarks, trade names, designs, graphics, text, audio, video and other content, are owned by the Operator or its licensors and are protected by copyright, trademark and other intellectual property laws.
Permitted Use
- Limited licence: The Operator grants you a personal, non-exclusive, non-transferable, revocable licence to access and use the Website and Services solely for your private, non-commercial entertainment, in accordance with these Terms.
Prohibited Use
- Restrictions: You must not, without the Operator's prior written consent:
- Copy, reproduce, modify, adapt, translate, reverse engineer, decompile, disassemble or create derivative works from the Website or any part of it;
- Sell, rent, lease, sublicense, distribute or otherwise transfer any rights in the Website or its content to third parties;
- Remove or alter any copyright, trademark or other proprietary notices contained on the Website or within the software;
- Use any automated system or software to extract data from the Website (including screen scraping).
Privacy & Data Protection
- Privacy Policy: The collection, use, storage and disclosure of your personal data by the Operator are governed by the Website's Privacy Policy, as amended from time to time. The Privacy Policy forms part of these Terms and is available on the Website.
- Data processing: By using the Services, you consent to the processing of your personal data by the Operator and its affiliated entities and service providers (including entities in Curaçao, Cyprus and other countries) in accordance with the Privacy Policy and applicable data protection laws.
- Regulatory disclosures: The Operator may be required to share certain information with regulators, law enforcement agencies or payment providers in connection with KYC, anti-money laundering controls and responsible gambling obligations.
Changes to Terms
- Right to amend: The Operator may revise these Terms from time to time, for example to reflect changes in law, regulatory guidance, business practices or the Services offered.
- Notification: Material changes will, where reasonably practicable, be notified to you by one or more of the following:
- Posting an updated version of the Terms on the Website with a revised "effective date"; and/or
- Displaying an in-site message, pop-up or banner; and/or
- Sending an email to the address registered to your Account.
- Acceptance of changes: Continued use of the Website or Services after the effective date of any revised Terms will be deemed acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Services and may request closure of your Account.
Termination & Suspension
Termination by the Player
- Account closure: You may request closure of your Account at any time via the Account settings or by contacting customer support.
- Settlement of balance: Upon closure, and subject to KYC checks and legal obligations, the Operator will pay out any remaining Real Money Balance, less any outstanding fees or chargebacks, using a method reasonably determined by the Operator.
Suspension or Termination by the Operator
- Grounds: The Operator may suspend or terminate your Account, withhold or cancel Bets, Bonuses and winnings, and/or restrict your access to the Services if it reasonably believes that:
- You have breached these Terms or any Game or Bonus rules;
- You have provided false or misleading information;
- You are underage or located in a Restricted Territory or other prohibited jurisdiction;
- You have engaged in fraudulent, collusive, money-laundering or other unlawful activity;
- Your behaviour poses a risk to the integrity or reputation of the Operator or the fairness of the Games.
- Investigation: During an investigation of suspected breaches or unlawful activity, the Operator may suspend your Account and freeze funds until the matter is resolved.
- Effect on funds: Following termination, and subject to applicable law and regulatory requirements, the Operator will return any lawful Real Money Balance not connected to the relevant breach or unlawful activity. Funds linked to fraud, money laundering or other prohibited conduct may be withheld, confiscated or forfeited as required or permitted by law.
Self-Exclusion and Responsible Gambling Measures
- Self-exclusion: If you request self-exclusion, the Operator will take reasonable steps to prevent you from using the Services during the exclusion period. You must not attempt to circumvent self-exclusion by creating new Accounts.
- Closure for protection: The Operator may, in its discretion, close or restrict Accounts where it believes this is necessary to protect Players from gambling harm.
Governing Law & Jurisdiction
- Governing law: These Terms, and any dispute arising out of or in connection with them or the Services, are governed by the laws of Curaçao, without regard to conflict of law principles, except to the limited extent that mandatory consumer protection laws of your country of residence apply and cannot be excluded.
- Primary dispute resolution: If you have a complaint, you should first contact customer support using the contact methods described on the Website. The Operator will endeavour to resolve complaints promptly and fairly.
- Escalation: If, after exhausting the Operator's internal complaints process, your complaint remains unresolved, you may be entitled to escalate it to the relevant licensing authority. Information about the Operator's Curaçao licence (No. 8048/JAZ2019-015) and validation details are available via the Antillephone N.V. validator linked on the Website.
- Courts: Subject to any mandatory arbitration or regulatory dispute mechanisms and your non-excludable statutory rights, the courts of Curaçao will have exclusive jurisdiction over any legal proceedings arising from or related to these Terms or the Services.
- Local law disclaimer (Australia): Nothing in these Terms constitutes a representation that the Services are lawful in Australia or any other jurisdiction. Australian authorities, including the Australian Communications and Media Authority (ACMA), may treat the Services as prohibited interactive gambling services. You are solely responsible for complying with the laws applicable to you.
Contact Information
- Website: The Services for Boho Casino are provided through https://bohobet-au.com.
- Registered operator: Hollycorn N.V., Scharlooweg 39, Willemstad, Curaçao (registration number 144359), operating under licence No. 8048/JAZ2019-015 issued by Antillephone N.V.
- Payment agent: Certain payment processing services may be provided by Libergos Limited, a company incorporated in Cyprus with registration number ΗΕ 371971.
- Customer support: Up-to-date contact channels for customer support (including any email address, live chat facility and, where applicable, telephone number) are displayed in the "Contact", "Support" or similar sections of the Website. These contact details form part of these Terms by reference.
- Legal correspondence: Unless otherwise specified on the Website, all legal notices and formal correspondence to the Operator concerning these Terms should be sent in writing to the registered address of Hollycorn N.V. stated above, with a copy submitted electronically using the contact methods provided on the Website.