Responsible Gaming

Responsible gaming at the Boho Casino version of Boho Casino, available via bohobet-au.com, is based on the principle that gambling must remain a form of entertainment and never become a way to solve financial or personal problems. The purpose of this page is to help you approach online casino play consciously, understand the risks, and use the tools available to stay in control.

Boho Casino is operated by Hollycorn N.V., a company registered in Curaçao (registration number 144359, legal address: Scharlooweg 39, Willemstad, Curaçao), under gaming license 8048/JAZ2019-015 issued by Antillephone N.V. Payments may be processed by its subsidiary Libergos Limited (registration number ΗΕ 371971, Cyprus). Boho Casino is not licensed by, or regulated under, Australian state or territory gambling laws. Australian residents who choose to access offshore services do so at their own risk, subject to the Interactive Gambling Act 2001.

Boho Casino supports safer play for all customers, including those accessing bohobet-au.com, by offering practical tools (limits, breaks, self-exclusion), providing information about risks, and cooperating with professional support services. If you feel your gambling is no longer enjoyable or is causing harm, we encourage you to act early and contact our support team and/or independent counselling services.

Risk Awareness

Recognising the risks of gambling

Gambling involves a high risk of losing money. Games offered on bohobet-au.com are based on chance, and no strategy can guarantee a win. Before playing, you should understand that:

• All stakes are at risk: You can lose any amount deposited. Only stake money you can afford to lose without affecting essential expenses (rent, mortgage, food, utilities, medical costs).
• Outcomes are random: Results are determined by Random Number Generators (RNGs). Past results do not change future probabilities, and "chasing losses" usually leads to higher losses.
• Player protection is limited for offshore gambling: As an offshore Curaçao-licensed operator, Boho Casino is not covered by Australian state/territory consumer compensation schemes. Player funds are not guaranteed by any government fund in Curaçao or Australia.

Warning signs of problematic gambling

You may be developing a gambling problem if you recognise several of the following behaviours:

• Gambling more frequently or for longer sessions than you originally planned.
• Thinking about Boho Casino and gambling while at work, at school, or during family activities.
• Increasing bet sizes to feel the same level of excitement.
• Chasing losses by depositing again immediately after losing, believing you can "win it back".
• Spending money on gambling that was intended for bills, food, rent, or debts.
• Borrowing money, using credit cards excessively, or selling belongings to fund gambling.
• Lying to family or friends about how much time or money you spend on bohobet-au.com.
• Feeling anxious, depressed, irritable, or unable to sleep because of gambling.
• Trying to stop or reduce gambling but finding it very difficult to do so.

If these signs are present, consider using the limits and self-exclusion tools described below and seeking professional support.

Quick self-assessment

Use the statements below as an informal self-check. Answer honestly "Yes" or "No" to each item:

1. I spend more time and money on Boho Casino than I initially intend to.
2. I sometimes gamble with money needed for everyday living expenses or bills.
3. I hide or downplay my gambling from people close to me.
4. I feel stressed, guilty, or ashamed after gambling, but still return to play.
5. I have tried to stop or cut down my gambling, but I have not been able to keep it up.
6. I gamble to escape from problems, negative emotions, or boredom.
7. Losses make me want to keep playing until I win back what I have lost.

If you answered "Yes" to two or more statements, your gambling may be at risk of becoming harmful. We strongly recommend that you set strict limits, consider a Time-Out or self-exclusion, and contact Gambling Help Online or the national helpline listed below for confidential assistance.

Limits & Tools

To help you maintain control over your play on bohobet-au.com, Boho Casino intends to provide responsible gaming tools such as deposit limits and time-based controls. The exact layout of your personal account may change over time; however, the steps below describe the typical process. Where there is any inconsistency, the Terms & Conditions on the official website (including, where applicable, Section 25 on responsible gaming and limitations) will prevail.

Deposit limits (daily, weekly, monthly)

Deposit limits help you manage how much money you can add to your Boho Casino balance within a set period. Once enabled, you will not be able to deposit above the limits you choose.

1. Log in: Sign in to your player account on bohobet-au.com.
2. Access your profile: Open the "Account", "Profile", or "Responsible Gaming" section in your personal area.
3. Find "Deposit Limits": Select the subsection labelled "Deposit Limits", "Limits & Controls", or similar.
4. Choose the period(s): You will typically be able to set a:
   • Daily limit - maximum you can deposit in 24 hours (e.g. AUD 50).
   • Weekly limit - maximum you can deposit in a 7-day period (e.g. AUD 150).
   • Monthly limit - maximum you can deposit in a 30-day period (e.g. AUD 400).
5. Enter your amounts: Carefully type in figures that reflect what you can afford to lose without affecting essential expenses. Be realistic and conservative.
6. Confirm the limits: Press "Save", "Set Limit", or similar. You may be asked to enter your password again to confirm.
7. Cooling-off for increases: Lowering limits usually takes effect immediately, while increasing or removing limits may be subject to a cooling-off period (for example, 24 hours or longer) according to our Terms & Conditions. You will need to reconfirm the change after this period.

Boho Casino strongly encourages all Boho Casino users to set deposit limits before placing their first bet and to review them regularly.

Time and session limits

Time-based tools help you monitor and control how long you play:

• Session timer: A timer or on-screen message may remind you how long you have been logged in and playing. You can use this reminder to take a break or end the session.
• Reality checks: At pre-selected intervals (for example, every 30 or 60 minutes), a message may appear summarising your session (time spent, amount wagered, net result) and giving you the option to continue or log out.
• Time limits: Where available, you may set a maximum duration per session. After reaching this limit, you will be automatically logged out for that session.

To enable these functions, go to "Responsible Gaming" or "Limits" in your account settings, select the desired interval or maximum session length, and confirm your choices. Using time limits together with deposit limits provides stronger protection against excessive play.

Short breaks ("Time-Out")

Time-Out allows you to temporarily suspend access to your account for a short period (for example, 24, 48, or 72 hours) if you feel you need a pause but are not ready for a longer self-exclusion.

1. Log in to your account and open the "Responsible Gaming" or "Self-Exclusion / Time-Out" section.
2. Select "Time-Out" or "Short Break".
3. Choose the desired duration (e.g. 24, 48, or 72 hours).
4. Read the description carefully (you will not be able to cancel a Time-Out once activated).
5. Confirm your decision. You may be required to re-enter your password or click a confirmation link.

During a Time-Out, you should not be able to deposit or wager. Depending on technical implementation, you may or may not be able to log in to view your balance, but you will not be able to place bets. At the end of the selected period, your account access will automatically resume.

Self-Exclusion

If you believe gambling is harming you, a longer or permanent self-exclusion is often the most effective step. Self-exclusion is a formal agreement between you and Boho Casino that we will prevent you from using your account for a chosen period.

Accessing the self-exclusion function

1. Log in (if safe to do so): Access your bohobet-au.com account. If logging in may trigger harmful behaviour, you may contact support directly (e.g., via live chat or contact form) and request assistance.
2. Open the responsible gaming area: Navigate to "Account" > "Responsible Gaming", "Self-Exclusion", or a similarly named section.
3. Select "Self-Exclusion": Choose the self-exclusion option rather than a short Time-Out.

Choosing the self-exclusion period

Typical self-exclusion periods include:

• 6 months - minimum period recommended for players showing harmful behaviour.
• 1 year - suitable if problems have been ongoing for some time.
• 2 - 5 years - for severe or long-standing gambling problems.
• Lifetime self-exclusion - for players who decide never to gamble with Boho Casino again.

To activate:

1. Select the desired period (from at least 6 months up to lifetime).
2. Read the explanation of consequences carefully.
3. Tick any confirmation box stating you understand the terms.
4. Confirm your request by clicking "Self-Exclude", "Confirm", or similar.
5. You may receive an e-mail confirming that self-exclusion has been applied. Keep this confirmation for your records.

Consequences of self-exclusion

Self-exclusion has serious and non-reversible consequences for the chosen period:

• Account access: You will not be permitted to log in, deposit, or place bets on bohobet-au.com using the self-excluded account.
• New accounts: You must not attempt to open new accounts with Boho Casino while self-excluded. If detected, such accounts may be closed, and any bonuses or winnings may be voided in accordance with the Terms & Conditions.
• Promotions: You will not receive promotional offers for the excluded account. Where technically possible, marketing communications related to gambling will be reduced or stopped.
• Account balance: Treatment of existing balances is governed by our Terms & Conditions and applicable Curaçao regulations. In many cases, you may be able to request withdrawal of any cleared, non-bonus funds remaining at the time of self-exclusion, subject to identity verification (KYC) and other checks. You should contact support as soon as possible to discuss available options.
• Irreversibility during the period: A fixed-term self-exclusion cannot normally be cancelled or shortened once applied. Lifetime exclusions will not be lifted unless explicitly provided for in the Terms & Conditions and only after thorough review.

Because Boho Casino operates under an offshore Curaçao licence, Australian regulatory bodies may not be able to enforce self-exclusion against Boho Casino. Therefore, your cooperation - avoiding new accounts and using blocking tools and national schemes where applicable - is essential.

Support Resources

Local support for players in Australia

If you are in Australia and are concerned about your gambling or someone else's, we strongly encourage you to contact the following free and confidential services. They operate independently of Boho Casino and can provide professional counselling and crisis support.

• Gambling Help Online (Australia-wide)
  • Website: gamblinghelponline.org.au
  • Services: 24/7 online chat counselling, e-mail support, self-help tools, and information for gamblers and their families.
  • Cost: Free, confidential.
  • Languages: English, with access to interpreting services via the Translating and Interpreting Service (TIS National) on request.
• National Gambling Helpline (Australia)
  • Phone: 1800 858 858 (free from landlines and most mobiles in Australia)
  • Hours: 24 hours a day, 7 days a week.
  • Services: Phone counselling, information, and referral to local face-to-face support.
  • Languages: English, with access to an interpreter on request.
• State and territory services
  • Each Australian state and territory funds local gambling help counselling services. You can access them via 1800 858 858 or through the directory at Gambling Help Online.

These services are completely independent of Boho Casino, free to use, and your conversations are confidential within the limits of Australian law (e.g. duty of care in emergencies).

International support organisations

National and regional self-exclusion schemes

In addition to Boho Casino's own tools, some countries provide central self-exclusion registers that cover multiple operators. These schemes are managed by local regulators and do not generally apply to offshore operators like Boho Casino, but may still be useful if you gamble elsewhere:

• Australia - BetStop (National Self-Exclusion Register)
  • Website: Search for "BetStop - the National Self-Exclusion Register" via the Australian Communications and Media Authority (ACMA) resources.
  • Scope: Covers licensed Australian online and telephone wagering providers.
  • Important: Does not cover offshore online casinos such as Boho Casino operating under a Curaçao licence.
• United Kingdom - GamStop
  • Website: gamstop.co.uk
  • Scope: Free self-exclusion covering UK-licensed online gambling sites.
  • Important: Boho Casino does not hold a UK Gambling Commission licence and is not part of GamStop. UK residents are not accepted as customers according to our restricted territories policy.
• Spain - RGIAJ (Registro General de Interdicciones de Acceso al Juego)
  • Website: Access via Spain's Dirección General de Ordenación del Juego (DGOJ).
  • Scope: National register for self-exclusion from Spanish-licensed gambling services.
  • Important: Boho Casino does not operate for players in Spain and is not part of this register.

Blocking software and device-level tools

To strengthen your self-exclusion and prevent access to gambling websites and apps (including offshore operators), you may install blocking software on your devices:

• Gamban - gamban.com
  • Blocks access to a wide range of gambling sites and apps across devices.
  • Available for Windows, macOS, iOS, and Android (subscription-based).
• BetBlocker - betblocker.org
  • Free blocking software that restricts access to gambling content.
  • Allows you to set exclusion periods ranging from days to years.

You can also use parental control tools or in-built device restrictions to block app installations and websites. Combining Boho Casino self-exclusion with independent blocking tools generally offers stronger protection.

Family and friends support resources

Problem gambling often affects family members and friends. In addition to the services above, the following resources may offer specific support to affected others:

• Gambling Help Online - For Family and Friends - Information, self-help guides, and counselling options for people impacted by someone else's gambling: gamblinghelponline.org.au.
• Gam-Anon - Support groups for families and friends of problem gamblers: information accessible via the Gamblers Anonymous website (search "Gam-Anon" on gamblersanonymous.org).

All reputable support services prioritise your privacy. You can usually remain anonymous and are not required to disclose that you use Boho Casino on bohobet-au.com unless you choose to.

Help for Family

Recognising harm in someone close to you

You may suspect that a family member or friend is experiencing gambling-related harm if you notice:

• Unexplained financial difficulties, unpaid bills, or frequent requests for loans.
• Secrecy about online activities or finances, multiple bank or e-wallet accounts.
• Changes in mood, increased irritability, anxiety, depression, or withdrawal from social activities.
• Evidence of late-night online activity or strong reactions when internet access is limited.

How to start the conversation

Talking about gambling problems can be challenging. Consider the following approach:

• Choose a calm, private time when neither of you is rushed or stressed.
• Use "I" statements rather than accusations (e.g. "I'm worried about you" instead of "You have a problem").
• Focus on specific behaviours and impacts (missed bills, mood changes), not on blame.
• Listen without interruption and acknowledge their feelings, even if you do not agree.
• Avoid taking over their responsibilities or making threats you cannot follow through on.

Encouraging professional support

You can help the person you care about access support by:

• Suggesting they contact Gambling Help Online or call 1800 858 858 for confidential counselling.
• Explaining that support is free, professional, and commonly used by many people in similar situations.
• Offering to sit with them while they make the call or start an online chat, if they wish.
• Encouraging them to use Boho Casino's tools (limits, Time-Out, or self-exclusion) and, where applicable, national schemes like BetStop.

Support for you as a family member or friend

Your wellbeing is important. Consider the following steps:

• Contact Gambling Help Online or 1800 858 858 and let them know you are calling as a concerned family member.
• Seek counselling or support groups, such as:
  • Local "affected others" groups listed on Gambling Help Online.
  • Gam-Anon meetings (via gamblersanonymous.org).
  • Online forums and peer-support communities dedicated to families of people with gambling problems.
• Protect your own finances (e.g. separate bank accounts, limits on joint credit, clear agreements about money).
• In an emergency or if there is risk of harm, contact local emergency services or a crisis helpline in your area.

Operator's Commitment

Our regulatory context

Boho Casino, including the Boho Casino version accessed via bohobet-au.com, is operated by Hollycorn N.V. under Curaçao licence 8048/JAZ2019-015 issued by Antillephone N.V. The Curaçao Gaming Control Board is overseeing reforms expected to progress through 2025 - 2026, which may result in stricter player-protection rules. Boho Casino is not licensed by any Australian authority, and enforcement of the Interactive Gambling Act 2001 is directed primarily at operators (for example, via blocking orders issued by the Australian Communications and Media Authority), not at individual players. This means:

• Your legal rights and access to formal dispute resolution may be more limited than with Australian-licensed services.
• Player funds are not guaranteed by a government compensation scheme in Curaçao or Australia.

Despite this, Boho Casino seeks to follow recognised industry standards for responsible gambling.

Internal risk checks and monitoring

To help identify potential gambling-related harm and uphold fair play, Boho Casino may monitor account activity and apply internal risk checks, which can include:

• Behavioural analysis: Reviewing patterns such as rapidly increasing deposit sizes, multiple deposits in a short period, very long playing sessions, frequent use of bonuses, or repeated attempts to deposit after declined payments.
• Account and identity checks (KYC): Verifying your identity, age, and possibly source of funds in line with anti-money-laundering (AML) requirements and emerging Curaçao standards.
• Self-exclusion and limit history: Flagging accounts where you previously requested self-exclusion, Time-Outs, or strict limits, to prevent circumvention via new accounts as far as technically possible.
• Underage gambling prevention: Rejecting accounts where we reasonably believe the player is under 18 and closing any accounts found to be used by minors.

When we may contact you or apply restrictions

Based on risk indicators, Boho Casino support staff may proactively contact you or take protective action, including but not limited to:

• Sending informational messages about responsible gaming tools when we observe potentially risky behaviour (e.g. unusually long sessions or repeated high deposits).
• Asking you to consider setting or lowering deposit limits, using Time-Outs, or self-excluding if your activity suggests loss of control.
• Requesting additional information or documentation where required by AML, KYC, or emerging Curaçao regulatory requirements.
• Temporarily suspending account activity, cancelling bonuses, or closing accounts where there is evidence of:
  • Underage gambling;
  • Self-exclusion breaches;
  • Serious problem gambling indicators;
  • Fraud, collusion, or other rule violations.

Any such measures will be applied in accordance with our Terms & Conditions and relevant Curaçao regulations. For Australian residents, please note that local regulators (including ACMA) may not be able to intervene directly in disputes with Boho Casino. Therefore, using our internal tools and independent counselling services is especially important.

Player responsibility: While Boho Casino provides tools and monitoring, you remain responsible for managing your gambling, complying with your local laws, and seeking help if you experience harm. Nothing on bohobet-au.com should be considered financial advice or a way to solve financial difficulties.

Updates

Responsible gaming laws, industry standards, and technical capabilities continue to evolve, including anticipated updates to the Curaçao licensing framework during 2025 - 2026 and ongoing regulatory developments in Australia. Boho Casino will update this page to reflect significant changes in our responsible gaming tools, policies, or legal obligations.

• Notification methods:
  • Important changes may be communicated by e-mail to the address registered in your account.
  • We may display banners or notices on bohobet-au.com, especially upon login.
  • The latest version of this responsible gaming page will always be available via the footer or help menu on the website.
• Priority of documents: If there is any inconsistency between this page and Boho Casino's Terms & Conditions or Bonus Terms, the Terms & Conditions published at https://bohocasino.com/terms-and-conditions will prevail to the extent permitted by applicable law.

Last updated: 21 February 2026.

Contact & Feedback

If you have questions about responsible gaming on bohobet-au.com, wish to set or adjust limits, request self-exclusion, or provide feedback on our policies, please contact us using the channels below. Please note that, based on the information available, Boho Casino does not currently publish a dedicated telephone number or e-mail address specifically for the responsible gaming department.

• General support contact:
  • Use the "Contact Us" or support section on bohobet-au.com (e.g. live chat or web form) and clearly state that your request relates to "Responsible Gaming".
• E-mail contact:
  • Where an e-mail form or address is provided in your account or on the website, you may submit your request marked "Responsible Gaming / Self-Exclusion". If no specific address is visible, please use the general contact form and describe your needs in detail.
• Telephone support for gambling-related harm in Australia:
  • For immediate emotional or counselling support, please call the independent National Gambling Helpline on 1800 858 858. This number connects you with Australian government-funded services, not with Boho Casino staff.

Responsible Gaming feedback and support request form

You may use the following form template (or a similar form made available on bohobet-au.com) to submit responsible gaming requests. Fields marked with * are required.

Full name *

E-mail address *

Boho Casino username (login) *

Type of request *
Please select Set or change deposit/time limits Request Time-Out (24 - 72 hours) Request self-exclusion (6 months or more) Request account closure for other reasons Request information or advice Provide feedback about responsible gaming

Details of your request *

I confirm that I am at least 18 years old and that this request relates to my own Boho Casino account.

I confirm that the information I have provided is true and complete to the best of my knowledge.

Submit responsible gaming request

Important: This form is provided for illustrative and informational purposes. The actual submission method and processing of responsible gaming requests on bohobet-au.com may differ. Always use the live contact and support options available within your account interface. For urgent emotional support or if you feel at risk, contact Gambling Help Online or call 1800 858 858 immediately.